Position Summary

DeCoteau Trauma-Informed Care & Practice, PLLC (DTICP) is seeking a reliable, organized, and client-centered Part-Time Office Assistant to support daily administrative operations at our Bismarck clinic location. This role is essential to creating a welcoming, efficient, and trauma-informed environment for clients and staff.

Key Responsibilities

• Greet clients and visitors in a professional, warm, and trauma-informed manner
• Answer phones, manage voicemails, and route messages appropriately
• Schedule appointments and assist with calendar coordination
• Maintain accurate client records and ensure confidentiality (HIPAA compliance)
• Assist with scanning, filing, and general document management
• Maintain cleanliness and organization of the front office and waiting area
• Provide general administrative support to clinicians and leadership

Qualifications & Skills

• High school diploma, GED, or equivalent experience
• Previous office, administrative, or healthcare experience preferred
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and professionalism at all times
• Comfortable with computers, electronic records, and office software
• Dependable, punctual, and able to work independently
• Experience in a medical, mental health, or behavioral health setting is a plus

Work Environment

DTICP is a trauma-informed, culturally responsive mental health practice serving diverse populations across North Dakota. We value compassion, professionalism, teamwork, and respect in all aspects of our work.

Compensation & Benefits

• Wage of $17.00 per hour
• Consistent part-time schedule (15–18 hours/week)
• Supportive, mission-driven work environment